Terms of Service

These Terms of Service regulate your use of our website www.advomi.com.sg and the services which we offer you through it. Please read them carefully before continuing to use the website.

By continuing to use this website, you acknowledge and agree that you have read, understood, accepted and agreed with these terms and conditions.

Definitions:

“We”, “us” or “Advomi” refers to ADVOMI PTE. LTD. and its employees and contractors engaged with the administration and operation of www.my.advomi.com.sg. ADVOMI PTE. LTD. is a company established in 28C Stanley street, Singapore (068737) with UEN 201901955C.

“Advomi platform” refers to the interface of www.my.advomi.com.sg and generally to the option for users of the website to purchase the services presented on in and to communicate and transact with lawyers for the provision of these services.

“User” is a user of the Advomi platform. Users create user profiles and need to identify themselves through a sing in procedure in order to use the Advomi platform. Users can have the capacity of either a client or a lawyer.

“Client” refers to the users of www.my.advomi.com.sg who purchase services from Advomi. Users are individuals acting on their own names or in their capacity of legal representatives of legal entities.

“Lawyer” refers to users of www.my.advomi.com.sg who perform services as sub-contractors of Advomi or when explicitly stated on their own behalf as legal professionals or in their capacity of legal representatives of entities who offer legal services.

“Account manager” refers to associates and employees of Advomi acting at this exact capacity on the Advomi platform. Account managers lead initial communication with clients and later facilitate communication between clients and lawyers on the Advomi platform regarding the provision of services.

“Services” refers to the services presented on the Advomi platform as well as to services which are not explicitly presented on the Advomi platform but may be purchased by clients and delivered by lawyers or other associates of Advomi.

General information for consumers

Advomi is a technological company and not a law firm. We don’t offer services that are specifically prohibited under law to be performed by entities that are not lawyers or law firms. On the Advomi platform clients can purchase advisory and other services directly from Advomi. For services that should only be performed by lawyers Advomi acts as an intermediary service for facilitating the communications and transactions between lawyers and clients.

You can contact us in relation to the use of my.advomi.com.sg or our services at:

Phone: +6583698972

Email: hi @ advomi.com.sg.sg

Users

Users of the Advomi platform are clients and lawyers. In order to use the Advomi platform users must maintain а user accounts with their respective personal details. User accounts are created by the Advomi team and access to a user account is granted to the respective user by the Advomi team. Once granted access to their accounts users must keep the account information accurate, complete and valid (where applicable) and this information must be maintained by the user in such condition on an ongoing and continuous basis.

User accounts are accessible through credentials (email and password). Clients and lawyers shall at all times maintain the security and secrecy of their account information, including the access credentials. Users are not allowed to authorize third parties to use their accounts and accounts are not transferable to any other entity. Users shall be responsible for all activity that occurs under their user account unless they provide sufficient evidence that the account has been the subject of unauthorized use.

To gain access to the Advomi platform and/or use the services of Advomi, users must be at least 18 years old.

Lawyers

Lawyers are associates of Advomi who perform services on the Advomi platform on behalf on Advomi or on their own behalf if explicitly stated si. Lawyers can have one of the following capacities:

  • Individuals in Singapore admitted to the Singapore Bar;
  • Representatives of Singapore law practices, Foreign and Qualifying Foreign law practices, Joint Law Ventures, Formal Law Alliances, Group Practices and Representative offices.

Lawyers who want to use the Advomi platform must apply for membership by creating and maintaining a user account/profile on the Advomi platform. We will inspect the information provided in the lawyer’s profile and before granting access to the Advomi platform may request proofs for the information presented by the lawyer. Prior to receiving access to the Advomi platform lawyers may be subject to a vetting process by Advomi. During the process, our team will perform a background check on applicants to establish if the profile information of the lawyer is correct.

Clients

Clients are users who purchase services on the Advomi platform. Access to the Advomi platform is free for clients and clients are not subject to any application procedure before being granted access to the Advomi platform.

Purchasing services

Clients can use the Advomi platform to inquire about and purchase services. Unless explicitly stated otherwise clients can purchase services through accepting quotes provided to them by account managers or lawyers on the Advomi platform. The terms and conditions for the provision of each service are either explained on the Advomi platform or should be negotiated (1) between the client and the account manager as a representative of Advomi or (2) between the client and the lawyer through the interface of the Advomi platform.

The purchase of a service is carried out with the explicit action of the client to accept the terms of the service and pay its price. The payment of the price of a service is a necessary condition for its provision unless different is explicitly stated or agreed upon by the parties.

For services which are provided by lawyers on their behalf on the Advomi platform Advomi serves as the client’s limited authorized payment collection agent solely for the purpose of accepting payments (via its payment service providers, if applicable) from a client, and remitting those payments to a lawyer. The client’s payment obligation to a lawyer will be satisfied upon receipt of payment by Advomi (or its payment services provider, as applicable), and Advomi (via its payment service providers, as applicable) is responsible for remitting the funds to the lawyer in the manner described in these terms and conditions. In the event that Advomi does not remit any such amounts to the lawyer, the lawyer will have recourse only against Advomi and not the client directly.

Fees and payment

Services may be ordered and purchased on the Advomi platform by using one of the following payment methods: Credit Card, PayPal, ot Advomi Balance.

Clients and lawyers may not negotiate payments of fees excluding additional expenses regarding the delivery of a service which do not constitute lawyer fees by any method other than through the Advomi platform.

To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either Advomi or Advomi’s payment services providers. Payment services providers may also collect such other information as necessary for proposes of processing withdrawal payments. Advomi is not exposed to the payment information provided to payment services providers, and this information is subject to the privacy policy applicable to the payment service provider.

By using any payment method and/or providing payment details for making purchases on Advomi, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Fiverr; and (d) such actions do not violate any applicable law.

Delivery

The service purchased by the client must be delivered by the lawyer to the client according to the description of the service on the Advomi platform or to what is explicitly agreed upon by the client and the lawyer. Once the service is delivered the lawyer has to indicate the fact of the delivery through the Advomi lawyer interface.

Once the lawyer indicates that a service has been delivered the client can confirm the delivery or dispute it. If the client fails to act for more than 7 days after the lawyer has indicated that the respective service has been delivered the lawyer has the right to address the issue to the client account manager which will assess the contract and, if there are no obvious signs of misconduct, will mark the contract as completed.

Cancellation, disputes and refunds

Lawyers and clients are encouraged to try and settle conflicts amongst themselves. If the parties fail to settle both clients and lawyers may use the options provided in the Advomi resolution center or contact the Advomi team.

Order cancellations can be performed on the Advomi platform, when eligible, by account managers or through the Resolution Center per order.

Filing a transaction dispute or reversing a payment through the user’s payment provider or bank is a violation of these terms and conditions. Doing so may result in temporary or permanent suspension of the user account.

Advomi, through its payment services providers, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.

If an order is canceled (for any reason), the funds paid will be returned to the Client’s Advomi balance.

Eligibility for requests to Advomi to cancel an order will be assessed by our team based on a number of factors, including violations of our terms and conditions and general misconduct.

Completed contracts may be canceled, upon review of our team, up to 14 days after the order is marked as complete by the Client. Please, be advised that orders cannot be partially cancelled. In rare circumstances where we find it appropriate, our team may cancel a completed order even after 14 days have passed from its completion.

Any non-permitted usage of Advomi after being reviewed by our Customer Support team may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Advomi’s terms and conditions.

We will cancel orders based on, but not limited to, the following reasons:

  • The lawyer is late and unresponsive for more than 1 business day;
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  • The user is no longer an active Advomi user.
  • The lawyer fails to deliver the service as explained in the description. Note: This cancellation is only available if the service is delivered entirely through the Advomi platform.
  • The lawyer requests additional payments, on or off the Advomi platform, by withholding the final delivery of services directly related to the agreed requirements.
  • The lawyer is withholding the final delivery of services for improved ratings.
  • Clients who threaten to leave a damaging review to gain more services from the Lawyer not related to the agreed requirements.

In certain instances, Advomi may offer users credits on their Advomi Balance, either for promotional purposes or otherwise, to be used for purchasing services. Credits may be subject to different time limitations and will expire after their predefined term.

Data protection

Your personal data will be processed by Advomi in compliance with the Personal data protection act and the European General Data Protection Regulation (EU) 2016/679. Your personal data as a data subject will be processed according to our privacy policy.

We will use your personal data for the following purposes:

  • To deliver our Advomi services to you and process transactions between you and Advomi and you and other users on the marketplace;
  • To create a personal public profile for you on the Advomi platform;
  • To notify you about certain events occurring on the Advomi platform regarding your services, offers and contracts where you may manage your email notifications on your discretion;
  • On limited occasions, we may use your personal data for marketing purposes in which cases we will request your explicit consent.

You can learn about our data processing activities and procedures in our privacy policy.

Violations

Users may receive a warning to their account for violations of our Terms and conditions or any user misconduct reported to us. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not automatically lead to account disable but our support team may on its sole discretion decide to do so.

Limitation of liabilities

This website has been compiled in good faith by Advomi. The website and its materials are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible and subject and pursuant to applicable law, Advomi disclaims all warranties except for the ones specifically included in the current terms and conditions and those promised in the content of advomi.com.sg, express or implied, including but not limited to, any warranties as to functionality, operability, accessibility, accuracy, correctness, reliability, updatedness, timeliness, satisfactory quality, merchantability. Advomi does not warrant that the website, its materials and functions contained in the materials will be uninterrupted or error-free, or that defects will be corrected.

Advomi is not a law firm and does not offer legal services. You agree that by using Advomi you may enter into contractual relationships with service providers who are not employees or representatives of Advomi.

Subject to applicable law, under no circumstances, including, but not limited to negligence, shall Advomi be liable for any direct or indirect damages howsoever caused to any person that result from any person’s use, misuse, abuse, access of, or inability to access or use the website, its materials and/or the services of Advomi offered through the website.

Changes and restrictions

Any change may be made to the website and any of its materials, including the parameters of services offered through the website, at Advomi’s sole discretion.

Refusal of access

Advomi reserves the right to deny access to this website to any particular person or access from any particular internet address to this website, at any time, without having to provide its reasons.

Restriction of use

You must not do any act that will or may interfere with this advomi.com.sg’s accessibility and/or proper functioning, or that will or may place an unreasonable or disproportionately large load on the Advomi’s servers.

Unauthorised modification and/or interference, misuse, abuse or unauthorized use of this website and any of its materials may violate Advomis’s and/or third party owners’ intellectual property rights, and may also be an offense under the Computer Misuse Act (Cap. 50A, Singapore Statutes).

Contacting Advomi

Any communications you send to this website or otherwise to Advomi by electronic mail are on a non-confidential basis unless specifically stated so by yourself, and Advomi is under no obligation to refrain from reproducing, publishing or otherwise using it in for the purpose of performing its services but also for marketing purposes, including publishing of reviews and positive feedback.

Hyperlinks

Advomi.com.sg may contain links to other websites which are not maintained by Advomi. Similarly, other websites may contain links to this website. Advomi is not responsible for the contents of those websites and shall not be liable for any damages or injury arising from the contents of those websites. Any links to other websites are provided as a convenience to you as a user of this website and does not imply Advomi’s endorsement of the linked websites or association with their operators. Advomi disclaims all responsibility and liability for the use of linked websites, which are accessed and used at user’s own risk.

Governing law

The access and use of this website and its materials, and the Terms shall be governed by the domestic laws of the Republic of Singapore.

Copyright

This site, including all its content, is owned and operated by Advomi. Unless otherwise stated, all contents of this site should not be reproduced, republished, uploaded, posted, modified, transmitted or distributed in any way, without the prior written permission of Advomi. Doing so constitutes a violation of our copyright and intellectual property rights.